1. What is your return policy?
Full-price Merchandise
All returns/exchanges must be made within 30 days of the ship date. The customer is responsible for shipping charges when sending merchandise back to Zeus Collegiate. All exchanges must be of even value. Zeus Collegiate will not accept a return on merchandise that was previously washed, worn, damaged after purchase, or missing original tags. The merchandise will be returned to you without a refund/store credit at our discretion. Zeus Collegiate has the right to deny credit if merchandise returned does not meet our return policy requirements.
Sale Items
All sale purchases are FINAL SALE. Return requests on sale merchandise will not be accepted. If you have any questions, please contact Customer Service at: https://www.zeuscollegiate.com/contact
Price Adjustments
Just missed a sale? Don’t worry! Zeus Collegiate gladly honors a one-time price adjustment on full-price merchandise within seven days (7) of your online purchase ship date. A price adjustment is issued as a refund to your method of payment on eligible orders. Items purchased on sale or with a promotional discount, are not eligible for further price adjustment. Please contact Customer Service at: https://www.zeuscollegiate.com/contact
2. How do I return or exchange my items?
Return/Exchange Procedure
1. To begin a return or exchange please contact Customer Service at: www.zeuscollegiate.com/contact
Please provide:
Full name
Order number
Name of items you wish to return or exchange.
2. Obtain a Return Authorization (RA) Number.
An email will be sent to you containing a Return Authorization Number and Return Address.
3. Ship your items!
Pack your items and write your assigned RA Number on the OUTSIDE of the package; failure to do so will slow down your return process. Please use an insured carrier for tracking purposes and ship your items.
3. Can I return items I bought on sale?
All sale purchases are FINAL SALE. Return requests on sale merchandise will not be accepted. If you have any questions, please contact Customer Service at: https://www.zeuscollegiate.com/contact
4. Who pays for shipping on my return?
Customers are responsible for all shipping charges on returns. We will be happy to provide return shipment in the unlikely event that your order is shipped incorrectly.